ABOUT US
Hardwater Kiting is the country's only kite skiing specific company offering snowkite gear and expertise since 2012. We are passionate about snowkiting and dedicated to providing high-quality products and exceptional customer service. Drawing on over 20 years of lake based New England kite ski and snowboard experienced eager to share my knowledge and help you find the perfect gear for your snowkiting adventures. Whether you are a beginner or an experienced kiteskier, I am here to support you every step of the way.
FAQ
What is your return policy?
Our return policy allows for returns within 30 days of purchase. The item must be in new, unused condition. Please contact our customer service team to initiate a return. For more details, please refer to our Returns & Exchanges page.
What are your payment methods?
We accept all major credit cards, including Visa, MasterCard, and American Express. We also offer the convenience of PayPal for secure online payments.
Do you offer demos?
Yes, we offer snowkite gear rentals for those who want to try out new equipment or don't want the commitment of purchasing. Our rental process is easy and convenient, allowing you to enjoy snowkiting without the upfront investment. Rental fees are applicable towards the purchase of a new kite.
Do you sell your products offline?
Many retail sale of our retail sales primarily are as an online retailer. Our focus is on providing a seamless and efficient online shopping experience for our customers. However, I also provide equipment to my clients and many regional winter kiters and occasionally can be found at snowkiting events and gatherings where you can meet me in person and see some of the latest products first hand.